Client satisfaction

Client Experiences and Outcomes

Hear from businesses and organizations that have worked with our team to achieve fair resolution of their commercial disputes.

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What Our Clients Say

Feedback from parties who have worked with Resolvyn on dispute resolution matters.

PW

Prasit Wongsakul

Bangkok

"The team provided realistic assessment of our construction dispute from the start. Their familiarity with Thai Arbitration Institute procedures helped us navigate the process efficiently. The arbitration concluded within eight months with a favorable award."

February 12, 2026

MC

Michael Chen

Singapore / Bangkok

"Our cross-border supply dispute required careful coordination across multiple jurisdictions. Resolvyn handled the SIAC proceedings professionally and maintained clear communication throughout. The process took longer than initially estimated, but the outcome was satisfactory."

February 8, 2026

SK

Siriporn Kaewprasert

Chiang Mai

"Mediation proved very effective for our shareholder dispute. The team helped us prepare position papers that clearly explained our interests. We reached settlement within six weeks, which allowed us to preserve our business partnership."

January 28, 2026

AL

Amanda Liu

Hong Kong

"The team's knowledge of international arbitration rules helped us navigate an ICC proceeding involving our Thai manufacturing subsidiary. Their strategic advice on seat selection and applicable law proved valuable. We successfully enforced the award in two jurisdictions."

February 15, 2026

NT

Niran Tangsiriworakul

Phuket

"Appreciated the honest assessment of our position in a hotel management dispute. While we did not achieve our ideal outcome, the team prepared our case thoroughly and the arbitrator's decision was within the range they projected. The process was transparent throughout."

January 22, 2026

RB

Robert Barnes

United Kingdom / Bangkok

"Our distribution agreement dispute required someone familiar with both Thai commercial practices and international arbitration standards. Resolvyn's team managed both aspects competently. Their fee structure was transparent and the final costs aligned with initial projections."

February 5, 2026

DP

David Park

Seoul / Bangkok

"The mediation approach saved our company substantial time and legal costs compared to arbitration. Our commercial relationship with the counterparty remained intact, which was important for future business. The settlement terms addressed both parties' core concerns."

January 31, 2026

WS

Wanida Srisawat

Bangkok

"Handled our technology licensing dispute with appropriate attention to technical details. The team worked well with our engineers to develop clear evidence presentations. Communication was consistent, though response times occasionally took longer during peak periods."

February 3, 2026

KM

Kamon Methapisit

Rayong

"Our joint venture dispute involved complex financial arrangements. Resolvyn's arbitration representation was thorough and well-organized. The tribunal found in our favor on the main issues, and the award has been successfully enforced. Would work with them again."

January 25, 2026

Case Studies

Detailed examples of dispute resolution outcomes achieved through our services.

Construction Payment Dispute Resolution

Challenge

Major construction project faced payment dispute between general contractor and subcontractor over work completion standards and change order pricing. Relationship deterioration threatened project completion timeline and exposed both parties to delay penalties.

Resolution Process

Domestic arbitration under Thai Arbitration Institute rules. Tribunal included arbitrator with construction industry experience. Detailed evidence presentation covered technical work standards and contract interpretation. Proceedings concluded in nine months with partial award to subcontractor.

Outcome

Arbitrator awarded 65% of disputed payment amount to subcontractor based on work completion evidence. Both parties accepted award voluntarily without enforcement proceedings. Project completed with replacement subcontractor. Total dispute resolution cost substantially lower than litigation estimate.

"The arbitration process provided clear framework for presenting technical evidence about work standards. The outcome fell within reasonable range given the competing positions." - Project Manager, General Contractor

International Supply Chain Mediation

Challenge

Thai manufacturer and European distributor disputed quality standards for electronic components and responsibility for product returns. Ongoing supply relationship at stake along with significant inventory write-downs and replacement costs totaling over €200,000.

Resolution Process

Structured mediation over three sessions spanning five weeks. Independent technical expert provided quality standard analysis accepted by both parties. Mediation focused on preserving supply relationship while addressing past losses. Position papers prepared highlighting each party's commercial interests.

Outcome

Negotiated settlement splitting past losses 50-50 and establishing clearer quality protocols for future shipments. Supply agreement continued with enhanced inspection procedures. Both parties avoided arbitration costs and maintained working relationship. Settlement implemented within two weeks.

"Mediation allowed us to find practical solution that addressed quality concerns while preserving valuable business relationship. The settlement was much more flexible than any arbitration award could have been." - Commercial Director, European Distributor

Cross-Border Shareholder Arbitration

Challenge

Joint venture between Thai and Singaporean investors faced shareholder dispute over dividend distribution policies and management authority. Deadlock threatened company operations and required resolution to unblock strategic decisions including expansion financing.

Resolution Process

SIAC arbitration with Singapore seat selected per shareholder agreement. Tribunal formation required negotiation over arbitrator selection due to conflicting nationality preferences. Evidence phase covered company financial performance and industry reinvestment standards. Fourteen month timeline from filing to final award.

Outcome

Award established clear dividend distribution formula based on sustainable payout ratios and required approval thresholds for major decisions. Both shareholders accepted framework and implemented new governance protocols. Company proceeded with expansion financing following dispute resolution.

"The arbitration provided definitive resolution to governance issues that had created operational deadlock. Award enforcement was straightforward under New York Convention provisions." - Legal Counsel, Thai Investor Group

Practice Statistics

Performance metrics from our dispute resolution practice.

15+

Years Experience

Combined team experience in arbitration and mediation representation

120+

Matters Handled

Arbitration and mediation proceedings across various industries

4.6/5

Client Rating

Average satisfaction score from client feedback surveys

72%

Settlement Rate

Matters resolved through mediation or negotiated settlement

Contact Our Team

Reach out to discuss your dispute resolution needs.

Phone

+66 2 685 4237

Email

info@ressolvynes

Office Location

87 Wireless Road, Lumpini
Pathumwan, Bangkok 10330
Thailand

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Begin Your Resolution Journey

Contact our team to explore how professional dispute resolution services might address your particular commercial circumstances.

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